Welcome to the Tourism Hub

Welcome to the first phase of the new business section of the White Cliffs Country website. 

Find up-to-date information for businesses including details on our accommodation charter, useful data and research and statistics for the district plus handy factsheets and leaflets to download for your visitors.

We are planning to bring a new approach to tourism, removing barriers to growth and working with the industry on all levels. With a more collaborative approach we can ensure that the district maximises it's potential to generate new investment, jobs, growth and opportunity for local people.

Over the coming months there will be opportunities to work us as we engage with the media to put White Cliffs Country on the map. Please keep up to date with the latest tourism news to ensure that you don't miss anything!

Information re: COVID-19 for tourism businesses in White Cliffs Country

We understand how difficult and challenging operating within the current climate. We will be keeping our website up-to-date with crucial information about COVID-19 for tourism businesses as we receive it and be communicating with our database on a weekly basis. 

Take a look at our COVID-19 Business Toolkit for more advice. 

Business information during Covid-19
Dover District Council have launched a brand new one-stop-shop for getting you safely back to business.

With the Government's gradual easing of lockdown restrictions, our focus is shifting towards getting the local economy back on track. We recognise that the need for continued social distancing, and enhanced hygiene measures, is challenging for many local businesses. Therefore, we have set up our Back to Business Hub to help you find the right support to go back to business safely.

From 15th June 2020, our dedicated hotline will be open from 9 am to 5 pm, Monday to Friday.

We are working on building a register to help customers find businesses that are open in the district. Please fill in the Back to Business Form if you are interested in being added to our new app.

Job Support Scheme expanded

The Job Support Scheme will be expanded to support businesses across the UK who are legally required to close their premises due to local or national coronavirus restrictions.
The government will support eligible businesses by paying two thirds of each employees’ salary (or 67%), up to a maximum of £2,100 a month.
To be eligible to claim the grant businesses must be subject to restrictions and employees must be off work for a minimum of seven consecutive days.
Employers will not be required to contribute towards wages but will be asked to cover NICS and pension contributions
The scheme will begin on 1 November and will be available for six months, with a review in January. Payments to businesses will be made in arrears, via a HMRC claims service, available from early December.
Employees of firms that have been legally closed in the period before 1 November are eligible for the Coronavirus Job Retention Scheme.
These measures will sit alongside the original Job Support Scheme and the Job Retention Bonus.
It was also announced that cash grants for businesses required to close will also increase to up to £3,000 per month (depending on rateable value of their property) and will be available after two weeks.

Causes of Transmission

It is highly likely that you will have seen the report regarding hospitality settings and the transmission of Coronavirus. This had its origins from a Cabinet Office briefing pack that contained an early analysis from Public Health England enhanced contact tracing data. The report states that 30% of common exposure settings can be attributed to interaction within pubs, restaurants and cafes. It is worth noting that the table of data states that 'settings and events reported in common by two or more confirmed cases’ – so it is a table of possible transmission events, not confirmed transmission events.

Office of National Statistics Social and Economic Impact Research

The ONS’s social impact survey for the week has been published which continues to show a drop-off in tourism and hospitality related activity. Specifically:

The percentage of people going to a pub or restaurant during the week decreased further from 28% to 25%
The percentage of people visiting at beach, beauty or heritage site decreased from 9% to 6%
The percentage of people going on holiday or taking a break remained at 5%

On the economic side, the August GDP figures were released showing growth of 2.1% for the month. The main reason cited was that 65% of the monthly growth in the service sector came from accommodation and food and beverage sector activities. In turn this is directly attributable to the Eat Out to Help Out scheme along with increased demand for staycations during the summer holiday period. However, scrutiny of the latter figures revealed that while the accommodation sector grew by 84.4%, output was still 22.1% less than February 2020.

Business Support Webinars

VisitBritain are continuing to host a series of Business Support Webinars which include some really useful topics and support. Their details can be found here:

Latest inbound and domestic research and insights - Thurs 15 October

Tour Guiding – The new experience - Wed 21 October

Destination marketing in the “new normal” - Thurs 5 November

Micro-businesses – building towards recovery - Tues 24 November

‘We’re Good to Go’ – what we’ve learnt and what’s next - Thurs 26 November

Google Digital Garage - Create Videos with YouTube - Thurs 3 December

Creating great content - Tues 8 December

Google Digital Garage - Find Customers with Google Maps - Thurs 10 December

Let us know how you are doing

We know the tourism industry is having a tough time – locally, nationally and internationally - and our thoughts go out to everyone affected by the current situation.

This short questionnaire, via Survey Monkey, should take no longer than three (3) minutes to complete and your answers will be confidential. Individual company names will not be attributed in any reporting.

Survey: https://www.surveymonkey.co.uk/r/BRL5W8G

Group and Travel Trade Guide

Find out more about Group travel with our 2020 Group and Travel Trade Guide

Find out more about tourism

Do get in touch with us if you wish to discuss anything or need help.